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Shipping & Returns

Our delivery express delivery is about 3-7 working days for standard shipping for the entire national territory. For shipments abroad this period may be altered depending on the company in charge of delivery in the destination country. The transport order is placed through agencies specializing in emergency transport, which guarantee prompt and timely service. However, if delays occur, they do not give rise to compensation to the Customer.

The customer agrees to allow the delivery of the order requested by providing a delivery address where it can be delivered the order requested within the usual time of delivery of goods. If I default by the client of this obligation www.rubber-stamps-online.net  You shall have no liability for delays or inability to deliver the order requested by the customer.
For all expeditions and depending on the type of shipping the current rate will apply in respect of carriage. For special orders, transport chosen by the customer and shipments outside the Peninsula (Canary Islands and the Balearic Islands) products be sent postage due, unless the Customer management wants us to do on their own and to bill the costs involved. Likewise, if the order is heavy and bulky and needs to be handled by specialized carriers they will be applied the expenses incurred by such manipulation. These requests should be consulted beforehand.
After preparing your order will be notified by sending an email. If for any reason that would have delayed shipment, he would communicate the estimated delivery time. The recipient has a legal obligation (Art. 366 of the Commercial Code to check the goods at the time of delivery and in case of visible defects never give conformity to the goods, but make timely claim with the carrier, by book written in the delivery note of the carrier.
If hidden inside the package damage, you must make the claim within the next 24 business hours upon delivery by contacting www.rubber-stamps-online.net. No claims are valid subsequently made.
Returns and Exchanges.
returns made within seven working days of receipt of the product will be accepted. The refund will only be accepted by www.rubber-stamps-online.net , if the goods are in perfect condition, in its original packaging, with all accessories and without having been used. Prior notification shall also be required by sending an email to: contact@rubber-stamps-online.net who is responsible for accepting or rejecting the return.

If returned, the cost of transport is always borne by the customer; Likewise, the amount of transport of the first delivery and other expenses such as management of reimbursements already made will be deducted from the total amount of the refund as well as a depreciation unpacking 25% of the value of the goods. Upon receipt of the material in our warehouse and reviewed by our staff, the payment will be made if appropriate, be deducted from your next purchase.

No returns will be accepted the following products:

- Products That are subject to a special request (not included in the catalog).
- Rubber Stamps have been customized for the end customer.
- In General, no refunds of products whose purchase was made under confirmed order and products once purchased have been discontinued be accepted.
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